Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
Monthly Membership Cancellation Policy
We understand that circumstances change, and you may need to cancel your membership. Our policy ensures transparency and fairness:
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Recurring Payments & Auto-Renewal: When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select. Your payment details are stored securely, and you will be charged for each billing period unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you must cancel before your next billing date.
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Cancel Anytime—No Refunds for Payments Made: You may cancel your membership at any time; however, payments already processed are non-refundable. Once charged, we cannot issue a refund for that billing period.
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Stop Future Charges: After cancellation, you will not be billed again, and your membership will remain active until the end of your current billing cycle.
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Easy Subscription Management: Your order confirmation emails include links to manage your subscription. You can update, change, or cancel your membership at any time.
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Clear Agreement: Before completing your purchase, you review and agree to this policy. It is also visible while viewing your cart and during checkout.
If you need assistance, contact customerservice@stresscenter.com. We're happy to help.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
